Privacy policy

We collect information you submit directly to us through our contact form (name, phone, email, county, and any message you choose to include). We use that information to schedule your consultation and follow up about your project.

We also collect standard server logs, including IP address, browser type, pages visited, and timestamps, for security and analytics. We do not sell or share this information with third parties for advertising purposes.

Our website may use cookies and similar technologies to remember your preferences and to help us understand how the site is used. You can disable cookies in your browser; the site will continue to work. We may use a privacy-respecting analytics service (such as Plausible or Google Analytics) to count visits in aggregate.

We use the information you provide to:

• Schedule and conduct your free consultation
• Provide a written estimate for your project
• Follow up after your installation
• Respond to questions you send us

We do not use your information for high-pressure follow-up sales calls. If you tell us you're not ready, we stop calling.

We share your information only with employees who need it to complete your project: designers, factory team, installers. We do not sell or rent your information to anyone.

We use standard third-party services to run our business (email providers, CRM, payment processors for deposits). Those services have their own privacy practices and we choose providers that handle information responsibly.

You can ask us at any time to: see what information we have about you, correct it, or delete it. Email info@gwshutters.com or call 949-951-0600.

California residents have specific rights under the California Consumer Privacy Act (CCPA) including the right to know what we collect and the right to deletion. Contact us using the information above to exercise those rights.

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

We may update this policy from time to time. When we do, we'll change the "last updated" date at the top of the page.

Email info@gwshutters.com, call 949-951-0600, or write to Golden West Shutters, Inc., 20561 Pascal Way, Lake Forest, CA 92630.